Privacy Policy

Last Updated: [Insert Date]

At OffSportUS (“we”, “us”, or “our”), we value your trust as much as we value quality outdoor gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website offsportusshop.com (the “Site”). Please read this policy carefully – it’s as important as checking your gear before a big adventure.

1. Information We Collect

We collect information to provide better services to all our adventurers:

• Personal Information: When you make a purchase, create an account, or contact us, we collect information like your name, email address, shipping address, payment details (processed securely through our PCI-DSS compliant systems), and phone number.
• Order Information: Details about the gear you purchase, including size preferences for tents, sleeping bags, or other equipment.
• Technical Information: IP address, browser type, device information, and how you interact with our Site – helping us optimize your browsing experience.
• Location Data: Generalized location information to show relevant products (like region-specific boating equipment) and calculate shipping.

2. How We Use Your Information

We use your information responsibly, just like we’d expect you to use our gear in the wilderness:

• Process your orders and deliver your adventure gear worldwide (excluding certain Asian and remote regions)
• Provide customer support as reliable as our tents in a storm
• Improve our products and services based on adventurer feedback
• Send you relevant offers and updates (only if you opt-in)
• Prevent fraud and enhance the security of our Site
• Comply with legal obligations

3. Sharing Your Information

We treat your data with the same care we put into designing our backpacks:

• Service Providers: We share necessary information with payment processors (like PayPal), shipping carriers, and IT service providers – all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
• Never: We don’t sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data like essential gear in bear country:

• All transactions are encrypted with 256-bit SSL technology
• We never store full payment details on our servers
• Regular security audits of our systems
• Data is stored in secure facilities with limited access
• We retain your information only as long as necessary for the purposes outlined

5. Your Rights & Choices

You’re in control of your data, just like you’re in control of your outdoor adventures:

• Access & Correction: You can review and update your account information anytime.
• Marketing Preferences: Opt-out of promotional emails using the unsubscribe link.
• Data Deletion: Request deletion of your personal data, subject to legal requirements.
• Do Not Track: Our Site doesn’t respond to “Do Not Track” signals, but we limit tracking to essential functions.

6. Cookies & Tracking Technologies

We use cookies and similar technologies – the trail markers of the digital world:

• Essential Cookies: Necessary for site functionality (like remembering your cart items).
• Analytics Cookies: Help us understand how adventurers use our Site to improve it.
• Advertising Cookies: Show relevant gear recommendations based on your browsing.
• You can manage cookie preferences through your browser settings.

7. International Data Transfers

Since we ship gear globally (with some exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Site isn’t designed for children under 13. We don’t knowingly collect information from children, just as we don’t sell children’s life vests without proper sizing guidance.

9. Policy Updates

We may update this policy occasionally – we’ll notify you of significant changes and update the “Last Updated” date. Continued use of our Site after changes constitutes acceptance.