Term and Conditions

Last Updated: [Insert Date]

Welcome to OffSportUS (“we”, “our”, or “us”)! We’re your trusted source for quality outdoor gear, from backpacking tents to fishing equipment. These Terms and Conditions outline the rules and responsibilities when using our website (www.offsportusshop.com) and purchasing our products.

1. User Responsibilities

As an OffSportUS customer, you agree to:

• Provide accurate account and shipping information
• Use our website and products lawfully and as intended
• Comply with all applicable laws and regulations
• Not reproduce, duplicate, or resell our products without authorization
• Accept responsibility for activities under your account

2. Products and Services

2.1 Product Descriptions

We take pride in offering:

• Specialized outdoor gear (tents, fishing equipment, camp chairs, etc.)
• Products designed for various group sizes (1-Man to Family/Campground)
• Activity-specific equipment (Boating, Fishing, Backpacking)

While we strive for accuracy, product colors may vary slightly due to monitor settings. Technical specifications are subject to change without notice.

2.2 Non-Returnable Items

For safety and hygiene, these cannot be returned:

• Life Vest/PFD (personal flotation devices)
• Food items
• Opened Fishing Line

3. Ordering and Payment

3.1 Order Process

Our adventure-ready process:

• Orders processed within 1-2 business days (excluding weekends/holidays)
• You’ll receive confirmation and tracking information
• We reserve the right to cancel suspicious or erroneous orders

3.2 Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with SSL encryption. You authorize us to charge the total amount to your selected payment method.

4. Shipping Policy

4.1 Shipping Methods

• Standard Shipping ($12.95): DHL/FedEx (10-15 business days after shipment)
• Free Shipping (Orders >$50): EMS (15-25 business days after shipment)

4.2 International Shipping

We ship worldwide (excluding certain Asian/remote regions). Customers are responsible for:

• Customs duties, taxes, or fees
• Providing accurate customs information
• Understanding local import regulations

5. Returns and Refunds

5.1 Return Policy

• 15-day return window from delivery date
• Items must be unused, in original packaging with tags
• Customer covers return shipping unless error is ours

5.2 Refund Process

• Refunds issued to original payment method within 3-10 business days
• Original shipping fees non-refundable
• International refunds in USD (exchange rates may apply)

6. Intellectual Property

All content on our site (logos, text, images) is our property or licensed to us. You may not:

• Reproduce, modify, or distribute our content
• Use our branding without written permission
• Reverse engineer our products or systems

7. Liability Limitations

7.1 Product Use

Outdoor activities carry inherent risks. We’re not liable for:

• Injury from improper product use
• Weather-related equipment failures
• Personal judgment errors in gear selection

7.2 Website Use

We provide our site “as is” and aren’t liable for:

• Temporary unavailability
• Technical issues beyond our control
• Third-party links/content

8. General Provisions

8.1 Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by Arizona law. Disputes will be resolved in Tucson courts.

8.3 Contact Us

For questions about these terms:

Email: [email protected]
Address: 3200 Patton Lane, Tucson, US 85701